Privacy Policy

This Privacy Policy explains how Pin Up Bet collects, uses, and protects your personal information when you use our sports betting services at pin-upbet.gy. By accessing or using the website, you agree to the practices described in this policy.

1. Introduction

Pin Up is committed to safeguarding the privacy of all players. We handle your personal data responsibly and in compliance with applicable data protection laws.

2. Information We Collect

When you register and use our services, we may collect the following types of information:

  • Personal details: name, date of birth, address, email, and phone number.
  • Account information: username, password, and account preferences.
  • Payment information: deposit and withdrawal details, including bank or card data.
  • Usage data: betting history, device information, IP address, and browser type.
  • Communication data: records of interactions with customer support.

3. How We Use Your Information

Pin Up processes personal information for the following purposes:

  • To create and manage your account.
  • To process deposits, withdrawals, and betting transactions.
  • To ensure compliance with legal and regulatory requirements.
  • To detect and prevent fraud, money laundering, and underage gaming.
  • To improve website performance and user experience.
  • To inform you about promotions, bonuses, and updates (where you have opted in).

4. Data Security

We use advanced technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Secure encryption protocols are applied to all transactions and sensitive data.

5. Sharing of Information

Your personal information may be shared only in the following circumstances:

  • With regulatory authorities, if required by law.
  • With payment service providers to process transactions securely.
  • With trusted partners who support our operations, subject to strict confidentiality agreements.
    Pin Up does not sell or trade your personal data to third parties.

6. Cookies and Tracking Technologies

Pin Up uses cookies to enhance website functionality and improve your betting experience. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can manage or disable cookies in your browser settings, but some features may not work properly without them.

7. Responsible Gaming and Data Use

As part of our commitment to responsible gaming, we may use data to monitor betting patterns and identify potential problem gambling behaviors. Tools such as deposit limits and self-exclusion can be activated based on this information.

8. Access and Control of Your Data

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections if your data is inaccurate or incomplete.
  • Request deletion of your data, subject to regulatory retention requirements.
  • Withdraw consent for promotional communications at any time.

Requests can be submitted through our customer support team.

9. International Data Transfers

As an international operator, Pin Up may transfer your personal data outside Guyana. All transfers are protected with appropriate safeguards to ensure your information remains secure.

10. Retention of Data

We retain your personal data only as long as necessary for legal, regulatory, and operational purposes. After this period, the data is securely deleted or anonymized.

11. Updates to the Privacy Policy

Pin Up may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Continued use of our services after updates constitutes acceptance of the new terms.

12. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact our customer support team through the website.